User Status can be either Active or Blocked.

Blocked users:

  • Cannot access the system
  • Will not get an emails/notifications
  • Cannot be selected as a role/stakeholder in any form across the system.
  • in case of non-SSO users they will not be able ro reset their password or create a new account using the same email.


When a user is blocked in Qmarkets platform, he/she is no longer able to access the system. In the case of authentication with SSO (SAML, Facebook, etc. ) the user will not be able to access even if the SSO authentication was successful.

The user itself will get this error:


When looking at this user' profile page, authorized users will be able to see when user was blocked:


Sysadmins and tenant admins can see the status in the users list and even filter by it:



Read this article to know what the different reasons for a user to be blocked.