Support Center

Roles 7

• What is the difference between System Admin, Subsystem Admin and Tenant Admin Roles
• How to manually edit user roles
• Roles & Responsibilities in the system
• How to assign a campaign category manager
• Role Management & User Assignment Videos

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User’s Profile 8

• How to configure a pop up reminder for filling a specific profile field
• How to contact other users
• How can a user change their password?
• User Anonymization and Privacy
• How to edit user badges

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User’s Points 2

• How to manually assign user points
• Where points are displayed?

Users' Management 7

• How to manually block/unblock users
• Blocked Users - what it means/ 401 Error
• Reasons for users to be blocked
• How to manually add a user
• How can I delete users

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Users' provisioning 5

• Using SCIM and SAML JIT for Users Provisioning – FAQs
• Users provisioning via a CSV file - Guidelines
• SCIM or JIT users' provisioning methods
• Users' CSV file - Encryption (GPG)
• OKTA - SCIM setup - customer side NOT FINAL