Roles

Roles & Responsibilities in the system
Understanding and managing roles within our system is essential for ensuring users have the appropriate permissions and access levels. Here, we'll ex...
Thu, 17 Sep, 2026 at 11:37 PM
Role Management & User Auto Assignment Videos
Understanding and managing roles within our system is essential for ensuring users have the appropriate permissions and access levels. Here, we'll explo...
Wed, 8 Jul, 2026 at 2:01 PM
How to assign users per campaign category
The role of Category Manager can be used when there is a need to specific users based on the idea's selected category per campaign. This is done in ...
Fri, 18 Sep, 2026 at 12:07 AM
How to manually edit user roles
Sysadmins have the ability to manually edit an account's role. This can be useful if you need to manually update or change a role for a user.  Tenant a...
Sat, 1 Nov, 2025 at 12:34 PM
What is the difference between System Admin, Subsystem Admin and Tenant Admin Roles
Role System Admin Subsystem Admin Tenant Admin How role is given From the user's profile page/edit mode From the Subsystem Setting page -- ...
Mon, 3 Mar, 2025 at 8:56 AM
Manual User Assignment to a Role
Background Assigning users manually to a role is usually done when moving an idea to state in which this role is assigned as a state owner. This usually ap...
Wed, 11 Feb, 2026 at 3:15 PM
Assignment Methods (how users can be assigned to roles)
To learn more about roles and assignments, please read this article. Whenever a new role is created in the "Role Manager" section inside the...
Tue, 9 Jun, 2026 at 8:10 PM
Why Subsystem Admins are Automatically Assigned to Roles
In some cases, the Subsystem admins are automatically assigned to a role even if they were not explicitly assigned via configuration. This happens because ...
Wed, 29 Oct, 2025 at 6:19 PM
The Difference Between Campaign Category Assignment and Category Selection
There are multiple methods to assign users automatically for roles. See more details here. The 2 options:  By Campaign Category, and By Category Selection ...
Tue, 9 Jun, 2026 at 8:08 PM
Why may user assignments appear not to work?
The auto assignment feature is the most efficient way to assign users to roles based on a pre-defined logic. Once the assignment methods or/and assigned us...
Wed, 8 Jul, 2026 at 2:35 PM