User points are displayed throughout multiple sections of the site, including the User Profile and the Top Contributors widget.
User Profile- A user's points are displayed within their profile page.
The points are found within the User Points section.
The total number of points that the user have is across all activities in all subsystems.
To edit the user badges mechanism, refer to our FAQ here: How to add/edit user badges
To view the detailed points history of this user, i.e. on what action they gained the points and when, click on the number of points on the profile page.
This will open a page similar to this:
Top Contributors/Active Contributors - The Top/Active Contributors widget on the homepage will display the users and random users with the most points. This also depends on if they gained more than the minimum amount of points defined in the widget settings. The widget can be changed in the Homepage settings within the Subsystem settings.
Best practice tip :
Select the setting that reflects the company culture – do you want to encourage competition OR a sense of community?
Points reports
There is out-of-the-box points report under the reports menu.
The points reports (like all reports) are always pre-filtered by the current SS and tenant.
So if you want to see a reports with points gathers in all subsystems/tenants (and you have more than 1 subsystem/tenant), you need to switch to the system overview / main tenant.
Pls note admin points should be related to a specific SS if you want to see them in the subsystem level report. This article explains how to add admin points.
To view the system level points reports (that includes all Admin points), go to the System Overview subsystem, select the "Reports" tab, then select the "User Points Report".
For other point configuration options, please refer to the following page: How to configure user points
To learn about reason for misalignment in user points visit here
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