Submitting servery and then collecting and analyzing answers to these surveys can be supported by the system, even though this is not one of the most common use cases among our customers.
In this article we will describe the solution we can offer, and compare between this solution vs, using Microsoft forms.
In this article we will describe the solution we can offer, and compare between this solution vs, using Microsoft forms.
When there is a need for submitting surveys on a frequently, the best solution will be a separate subsystem to handle this activity.
Main reasons are:
- The terminology (i.e. the client will manage survey and submission/answers and not campaigns and ideas)
- A simplified workflow (if any) and a completed different submission form.
We believe that for this use case, the client will heavily use the "flexible submission fields" capability as each survey will probably have a different set of questions. You can learn more about it in this article.
We believe that for this use case, the client will heavily use the "flexible submission fields" capability as each survey will probably have a different set of questions. You can learn more about it in this article.
- Dedicated reports on the overall activities and not only on a single survey.
There is an option to use the existing subsystem, and just creating a campaign for each survey.
It is possible, but we believe it will harm the potential success of the "survey management" and also will "burden" the regular operation.
You can find in the attached ppt, the advantages of adding a separate subsystem VS adding a campaign.
It is possible, but we believe it will harm the potential success of the "survey management" and also will "burden" the regular operation.
You can find in the attached ppt, the advantages of adding a separate subsystem VS adding a campaign.
Comparison between our solution and using MS forms
Qmarkets Pros:
- Sophisticated Notification System:
- Initial Invitation: Automated email invitations sent to participants
This can be easily configured via our scheduler. - Ad-Hoc Role-Based/Activity-Based Notifications and Reminders: Notifications can be customized based on user segmentation, allowing precise targeting of specific groups using Active Directory fields or custom attributes.
In addition, you can send a different email to users that haven't visited the campaign with a different messaging.
**You can learn more about this capability in this article. We encourage to use it also on regular operation.
- Initial Invitation: Automated email invitations sent to participants
- We know who are the users
- Profile attributes (whether coming from the AD (e.g. department, state, country) OR added manually by the users themselves (e.g. skills, expertise, hobbies), can be utilized for targeted segmentation in future surveys, and for analyzing the survey results.
In addition, they can be used (as explained above) to send dedicated notification and in the user's preferred language.
- Profile attributes (whether coming from the AD (e.g. department, state, country) OR added manually by the users themselves (e.g. skills, expertise, hobbies), can be utilized for targeted segmentation in future surveys, and for analyzing the survey results.
- AI and Machine Learning Features:
- Clustering and Stigmatization:
- Machine learning automatically groups and summarizes open-ended survey responses into clusters based on recurring themes.
- Stigmatization can be applied to individual fields or combined responses, offering quick insights.
- AI Writer Assistant:
- Built directly into the submission form to help respondents phrase their answers more effectively.
- Built directly into the submission form to help respondents phrase their answers more effectively.
- Clustering and Stigmatization:
- Multilingual Capabilities:
- Survey forms can be fully translated into multiple languages, making them accessible to global teams.
- Responses are automatically translated into the language of the moderator, simplifying analysis across languages.
- Customizable Reporting and Data Export:
- Comprehensive Data Access:
- All survey data can be downloaded into Excel with a single click, simplifying further analysis.
- Out-of-the-Box Reporting:
- Reports can be created to analyze metrics like participation, engagement, and response trends.
- In case there are "selection" questions (yes/no, radio button, etc.), results can be analyzed based on the answers to these questions.
- Custom Reporting:
- Additional Reports can be created upon request.
- Additional Reports can be created upon request.
- Comprehensive Data Access:
- The "End User" perspective
- Users will get notifications, login, participate and track their activities from a single tool
- Incentivize participation by awarding points and badges, boosting engagement and response rates.
The points can be integrated to the overall points users are collecting on other activities
- Scalability and Security:
- Built to handle large-scale, enterprise-level operations with advanced security measures compliant with industry standards.
- Supports multi tenants, multi-language and multi-user environments for globally distributed teams.
Qmarkets Cons:
- User Interface for Long Surveys:
- Qmarkets' forms display all questions on a single page, requiring respondents to manually save their progress as they work through the survey.
(A possible solution for the form's length is building a form with dependent field, that pop up only once prior selection is done).
- Qmarkets' forms display all questions on a single page, requiring respondents to manually save their progress as they work through the survey.
Microsoft Forms Pros:
- User-Friendly Submission Process:
- A step-by-step form experience with autosave functionality for each field ensures a smooth submission flow.
- Sharing results with the user upon form completion.
- Pre-Built Reports:
- Instantly generated, ready-to-use analytics and reports for quick insights.
- Seamless Microsoft Ecosystem Integration:
- Native compatibility with Microsoft tools like Excel, Teams, and SharePoint ensures effortless integration.
- Cost-Effective:
- Included in most Office 365 subscriptions, making it a budget-friendly option for organizations already using Microsoft's ecosystem.
Microsoft Forms Cons:
- Limited Customization:
- Lacks advanced personalization features, such as gamification, tailored notifications, and clustering.
- No AI or Machine Learning Features:
- Does not include clustering, AI-driven summarization, or writer assistance for improving response quality.
- Basic Notifications:
- Limited capabilities for sending segmented reminders or targeting specific groups of users.
- No Multilingual Support:
- Lacks the ability to translate survey forms or responses automatically into multiple languages.
- Data and Reporting Limitations:
- While it offers pre-built reports, customization options for data analysis and visualization are minimal compared to Qmarkets.
- The "User" perspective
- Relevant for both the system owners, survey owners and the end users.
- Adoption of another tool
- No consolidation of the user over all activities, tasks, points etc.
Summary:
Qmarkets stands out for its ability to handle complex survey requirements with advanced AI features like machine learning clustering, multilingual support, robust notification options, and dynamic user profile integration. These capabilities make it the ideal solution for organizations seeking more engagement, precise insights, and flexibility in managing global surveys.
Please note the additional subsystem option needs to be discussed commercially with your account manager.
In addition, in case you some of the AI capabilities also have extra costs.