Support Center

Homepage Adjustments 15

• Homepage Customization Course
• What is the Community Page
• Why do my images appear cropped on the Homepage?
• Modifying the Welcome Screen
• Tenant Welcome Section Customization

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System Settings 12

• Self Admin Training Course
• System logs
• Advanced Configurations
• What version of the software do I have?
• How to change system date and time

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Translation 7

• Tranlsation Course
• Translating User-Submitted Content (Ideas, Titles, Descriptions, Comments, etc.)
• Managing Translations for Self-Created Terms/Strings (labels, field names, roles, workflow, etc.)
• After being modified, the idea is not automatically translated again
• Email Translations

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Emails 10

• Use an SPF Record to Help With Email Delivery
• What and when emails are sent + how to control them
• User Tagging Emails/on-Screen Notifications
• Mail Log Entries
• Bulk Emails - why and how to use them

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General Information 13

• Catalyst Kit
• I have a suggestion for improvement
• Copied Text is displayed as HTML tags
• How to handle overlapping picture and text
• Image Size Dimensions Recommendations and Resolutions

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Security 3

• Manage permissions based on IP Addresses
• Privacy and Compliance Documents
• Site Access and Security

System's Features 8

• Expert Management - How to Configure
• Task Management Feature - How to Configure
• Join Request - How to Configure
• Automatic Tasks Feature - How to Configure
• Adoption Feature - How to Configure

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Workflow Settings 10

• Workflow Settings Course
• What to do when the workflow setting page is empty/blank/missing
• Custom Features
• What is the Clarification state?
• Why can't I delete a field or state?

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